diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 4124592692
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to complete the login process. This method allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure you have a stable internet connection with a strong signal. If you don't receive the OTP after waiting, you can try again by clicking on send OTP. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To continue using the app, you'll need to uninstall it from your device and then download the latest version. Once updated, you should be able to log in and access the app without any issues. This process should resolve any problems you were experiencing and allow you to play seamlessly.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can cash out the rewards earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours to complete. However, occasional delays in payment processing may cause users to wait for up to 24 hours. This delayed payment processing can extend the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned with the bonus amount can be withdrawn. The bonus itself, however, is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their dedicated care centre.
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